Contact Us
We're here to help you on your spiritual journey. Reach out with any questions about our crystals, incense, ritual tools, or your order.
Get in Touch
Have a question about our spiritual tools, healing crystals, or ritual supplies? Our team is here to help. Reach out and we'll get back to you within 24 hours.
Prefer to browse first? Explore our full collection or check our shipping policy for delivery details.
Mystic Wicca Support
We're an online spiritual shop serving customers across the United States. Our team is dedicated to helping you find the perfect crystals, incense, and ritual tools for your practice.
Support Hours
Monday - Friday
9am - 5pm EST
Email Us
Quick Links
Frequently Asked Questions
Find quick answers below. Can't find what you're looking for? Send us a message using the form above.
How long does shipping take?
Orders ship within 1-2 business days via USPS. Standard delivery takes 3-5 business days within the United States. Enjoy free shipping on orders over $75. Learn more on our Shipping Policy page.
What is your return policy?
We offer a 30-day return policy on all unused items in original packaging. Simply contact us to initiate a return. Visit our Returns & Refunds page for full details.
Do you ship internationally?
Currently we ship only within the United States. We're working to expand international shipping in the future. Sign up for our newsletter to be notified when we ship to your country.
How can I track my order?
Once your order ships, you'll receive an email with a tracking number. You can also check your order status by logging into your account or contacting us with your order number.
Are your products authentic and high quality?
Yes! We source our crystals, incense, and ritual tools from trusted suppliers including AzureGreen, a leading wholesale distributor of metaphysical products. Every item is quality checked before shipping to ensure you receive authentic, high-quality spiritual supplies.
How do I contact customer support?
The fastest way is to use the contact form on this page or email us directly at support@mysticwicca.com. We respond to all inquiries within 24 hours, Monday through Friday.