Frequently Asked Questions

Everything You Need to Know About Mystic Wicca

Ordering

How long does order processing take?

Orders are processed within 1-2 business days. You will receive a confirmation email once your order has shipped. Most spiritual supplies and ritual tools ship within 24 hours.

Can I modify or cancel my order?

Orders can be modified or cancelled within 2 hours of placement if they have not entered processing. Contact us immediately at support@mysticwicca.com.

Shipping

How long does shipping take?

US Standard: 3-7 business days | US Expedited: 2-3 business days | International: 7-21 business days. Free standard shipping on US orders over $75.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout. International customers are responsible for any customs duties or import taxes.

How do I track my order?

Once shipped, you’ll receive an email with a tracking number. You can also track your order through your Mystic Wicca account dashboard.

Products

Are your products authentic?

Yes. We source all crystals, tarot decks, incense, candles, and ritual supplies from trusted suppliers and verify quality before shipping. Every item is selected with intention.

What categories of products do you offer?

Our collection includes crystals and healing stones, spiritual jewelry, incense and candles, altar supplies, tarot and divination tools, essential oils and herbs, ritual tools, chakra and healing products, statuary and decor, and gift sets.

Do you offer wholesale?

For wholesale inquiries, contact us at support@mysticwicca.com with your business details and product interests.

Returns & Payment

What is your return policy?

We offer a 30-day return policy for unused items in original packaging. See our Returns & Refunds page for full details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secure.

Is my payment information secure?

Yes. All transactions are processed through secure, PCI-compliant payment gateways. We never store your full credit card information on our servers.